Developing, Validating, and Applying a Measure of Human Quality Treatment

Date
2022-07-25
Authors
McGhee, Peter
Haar, Jarrod
Ogunyemi, Kemi
Grant, Patricia
Supervisor
Item type
Journal Article
Degree name
Journal Title
Journal ISSN
Volume Title
Publisher
Springer
Abstract

Human Quality Treatment (HQT) is a theoretical approach expressing different ways of dealing with employees within an organization and is embedded in humanistic management tenants of dignity, care, and personal development, seeking to produce morally excellent employees. We build on the theoretical exposition and present a measure of HQT-Scale across several studies including cross-culturally to enhance confidence in our results. Our first study generates the 25 items for the HQT-Scale and provides initial support for the items. We then followed up with a large study of managers (jats:italicn</jats:italic> = 363) from Nigeria in study 2, which confirms the theoretical properties of the five dimensions of HQT and highlights a two-factor construct: HQT Ethically Unacceptable and HQT Ethically Acceptable using a 20-item HQT-Scale. Study 3 with a large sample of New Zealand employees (jats:italicn</jats:italic> = 452) again confirms the nature of the construct and provides construct validity tests. Finally, using time-lagged data, study 4 (n = 308) focuses on New Zealand employees and job attitudes and behaviors, and a well-being outcome. That study not only confirms the theoretically implied effects but also shows the HQT Ethically Acceptable factor mediates the detrimental effects of HQT Ethically Unacceptable. Overall, our four studies provide strong support for the HQT-Scale and highlight important understandings of HQT and humanistic management in the workplace.

Description
Keywords
Employee attitudes, behaviors, and well-being , HQT-Scale , Human Quality Treatment , Humanistic management , Scale development , 50 Philosophy and Religious Studies , 5001 Applied Ethics , 1503 Business and Management , 1505 Marketing , 2201 Applied Ethics , Applied Ethics , 5001 Applied ethics
Source
Journal of Business Ethics, ISSN: 0167-4544 (Print); 1573-0697 (Online), Springer, 1-17. doi: 10.1007/s10551-022-05213-y
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