Faculty of Business, Economics and Law
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The Faculty of Business, Economics and Law is committed to conducting research that matters. Research that matters is both research of high academic quality and impact, and research of relevance and value for business, the professions, government and society.
The Faculty of Business, Economics and Law, comprises The AUT Business School, The AUT Law School and The School of Economics as well as a research institute and five research centres.
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Browsing Faculty of Business, Economics and Law by Subject "15 Commerce, Management, Tourism and Services"
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- ItemBasic Reading and Mathematics Skills and the Labour Market Outcomes of Young People: Evidence from PISA and Linked Administrative Data(Wiley, 2023-08-01) Meehan, Lisa; Pacheco, Gail; Schober, ThomasThis paper uses Programme for International Student Assessment (PISA) data linked to administrative data to track the educational and labour market outcomes of young people. Students with lower skills have lower rates of participation in further education. While low-skilled men out-earn their higher-skilled counterparts when they are very young, their earnings are overtaken by those with higher skills when they are in their early 20s, and they earn around 15 per cent less by the age of 25. The differences among women are substantially larger – women with low skills earn approximately 35 per cent less than their higher-skilled counterparts by age 25.
- ItemDid You Get My Email?! - Leveraging Boundary Work Tactics to Safeguard Connectivity Boundaries(SAGE Publications, 2023-06-06) Waizenegger, L; Remus, U; Maier, R; Kolb, DBeing connected to the Internet through various mobile devices is pervasive in our daily professional and private lives. Yet, the way people connect, including when, with whom and through which communication channels differs, manifesting individuals’ idiosyncratic connectivity patterns. In team collaboration, where individuals are dependent on each other’s availability and responsiveness, differences in team members’ connectivity patterns can lead to clashing expectations concerning connectivity. This, in turn, can compromise individuals’ well-being and productivity and threaten team collaboration outcomes. In this paper, we address the question of how to manage connectivity in interdependent teams and align connectivity patterns to facilitate successful collaboration while at the same time safeguarding individuals’ connectivity boundaries. To address this question, we conducted a qualitative case study that involved 39 semi-structured interviews with employees and members of the management board of an international consultancy headquartered in Germany. Building on concepts established in boundary theory, we coined the term “connectivity boundaries” and identified the six boundary work tactics, externalizing, accommodating, adapting, pushing, sacrificing, and enforcing that allow team members to create, maintain, temporarily change, and reclaim their connectivity boundaries and achieve team collaboration success. We developed propositions that highlight which contextual factors and goals are associated with which boundary work tactic.
- ItemPricing Guaranteed Annuity Options in a Linear-Rational Wishart Mortality Model(Elsevier BV, 2024-01-22) Da Fonseca, JoséThis paper proposes a new model, the linear-rational Wishart model, which allows the joint modelling of mortality and interest rate risks. Within this framework, we obtain closed-form solutions for the survival bond and the survival floating rate bond. We also derive a closed-form solution for the guaranteed annuity option, i.e., an option on a sum of survival (floating rate) bonds, which can be computed explicitly up to a one-dimensional numerical integration, independent of the model dimension. Using realistic parameter values, we provide a model implementation for these complex derivatives that illustrates the flexibility and efficiency of the linear-rational Wishart model.
- ItemThe Impact of Childhood Environments on the Sunk-Cost Fallacy(Wiley, 2022-10-28) Jhang, Jihoon; Lee, Daniel Chaein; Park, Jooyoung; Lee, Jaehoon; Kim, JungkeunThe sunk-cost fallacy is a well-documented cognitive bias in the decision-making literature. Although the emerging literature on childhood socioeconomic status suggests that early-life environments shape individuals' decision strategies and have a long-lasting impact on their decisions, little is known about the impact of childhood socioeconomic status on the sunk-cost fallacy. Using two different scenarios and an actual choice task, we provide converging evidence that individuals who grew up in resource-scarce environments (those with lower childhood socioeconomic status) are reluctant to abandon inferior choices merely because they have already invested substantial resources in them, resulting in the sunk-cost fallacy. This fallacy occurs because individuals with lower childhood socioeconomic status tend to perceive the loss of their prior investments as more wasteful than those with higher childhood socioeconomic status.
- ItemUnveiling Emotional Intensity in Online Reviews: Adopting Advanced Machine Learning Techniques(SAGE Publications, 2024-04-06) Lee, SJ; de Villiers, RThe digital revolution has spurred significant growth in online reviews and user-generated content. Traditional methods used in Marketing for analysing large datasets have limitations, emphasising the need for improved analytical approaches, particularly with the advent of artificial intelligence technology. This research used a state-of-the-art transformer model to analyse extensive online book reviews to accurately identify six specific emotions in the reviews of both fiction (hedonic) and nonfiction (utilitarian) genres. This study collected 3,157,703 reviews of 15,293 books voted ‘best book of the year’ on GoodReads.com over the past decade. Our findings reveal noticeable differences in emotional intensity across genres, with nonfiction displaying a slightly higher level of joy, and fiction showing higher levels of anger, sadness and surprise. Joy emerged as the dominant emotion across genres; however, it does not necessarily have a direct impact on book ratings. This study emphasises the intricacies of reader emotions, serving as a significant case study for marketers and publishers aiming to optimise their strategies in the contemporary literary market. The study contributes to the literature on the impact of consumers’ emotional responses, how they are reflected in social review commentary for high-involvement online products, and their impact on product ratings.
- ItemWhen Harry, the Human, Met Sally, the Software Robot: Metaphorical Sensemaking and Sensegiving Around an Emergent Digital Technology(SAGE Publications, 2023-01-30) Techatassanasoontorn, Angsana A; Waizenegger, Lena; Doolin, BillRobotic process automation (RPA) is often used in organisational digitalisation efforts to automate work processes. RPA, and the software robots at its heart, is an equivocal and contentious technology Adopting the products of theorising approach, this study views metaphors as central sensemaking and sensegiving devices that shape the interpretation of RPA among stakeholders towards a preferred reality of ways of seeing and experiencing software robots. The empirical materials are drawn from research in three Australasian organisations that have implemented RPA. Grounding our analysis in the domains-interaction model, we identified three root metaphors: person, robot, and tool, their constitutive conceptual metaphors, and intended use as heuristics devices. Our findings show that metaphor is a powerful device that employees rely on to make sense of their experiences with a new digital technology that can potentially shape their roles, work practices and job design. In addition, managers and automation team members intentionally leverage metaphors to shape others’ perceptions of a software robot’s capabilities and limitations, its implication for human work, and its expanding benefits for organisations over time, among others. Metaphor as a precursor to more formal theory provides scholars with a vocabulary to understand disparate experiences with an emergent automation technology that can be further developed to generate a theory of seeing automation and working with automated agents.