Faculty of Business, Economics and Law

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The Faculty of Business, Economics and Law is committed to conducting research that matters. Research that matters is both research of high academic quality and impact, and research of relevance and value for business, the professions, government and society. The Faculty of Business, Economics and Law, comprises The AUT Business School, The AUT Law School and The School of Economics as well as a research institute and five research centres.

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Browsing Faculty of Business, Economics and Law by Subject "0806 Information Systems"

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    A Dualistic Approach to Harmonious and Obsessive Passion: The Impact of Game Mechanics on Mobile Gaming Engagement
    (Springer Science and Business Media LLC, 2024-08-02) Park, HE; Yap, SF
    Current gaming literature lacks empirical evidence on the influence of game design elements and the process through which game engagement can transition into addictive behaviors. Drawing upon the dual theory of passion, this research explores how game design mechanics shape the dualistic experience of passion (i.e., harmonious versus obsessive passion) in mobile gaming consumption. Our netnographic study involved a 2-year participatory observation of an online mobile game community named Empires and Puzzles, culminating in 10,927 posts and nine relevant forum topics. Seven interviews with game developers were also conducted. Our findings reveal that specific mobile game mechanics, namely farming, loot boxing, and raiding, influence the transition from harmonious passion (HP) to obsessive passion (OP) through a pathway characterized by pre-occupying, whilst the recovery mechanism that facilitates the transition from OP back to HP include alleviating. Such findings foreground the theoretical importance of moving beyond a static perspective of gaming engagement. This study contributes to information system literature by developing an empirically grounded framework for understanding the mechanisms underlying the influence of game design on the dualistic nature of mobile gaming passion. Persistent public criticism and government skepticism can impede game businesses. Our insights have the potential to generate positive social impacts by promoting responsible game design to alleviate resistance and skepticism.
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    Doing Big Things in a Small Way: A Social Media Analytics Approach to Information Diffusion During Crisis Events in Digital Influencer Networks
    (Australian Journal of Information Systems, 2024-01-28) Kishore, Shohil; Errmann, Amy
    Digital influencers play an essential role in determining information diffusion during crisis events. This paper demonstrates that information diffusion (retweets) on the social media platform Twitter (now X) highly depends on digital influencers’ number of followers and influencers’ location within communication networks. We show (study 1) that there is significantly more information diffusion in regional (vs. national or international) crisis events when tweeted by micro-influencers (vs. meso- and macro-influencers). Further, study 2 demonstrates that this pattern holds when micro-influencers operate in a local location (are located local to the crisis). However, effects become attenuated when micro-influencers are situated in a global location (outside of the locality of the event). We term this effect ‘influencer network compression’ – the smaller in scope a crisis event geography (regional, national, or international) and influencer location (local or global) becomes, the more effective micro-influencers are at diffusing information. This shows that those who possess the most followers (meso- and macro-influencers) are less effective at attracting retweets than micro-influencers situated local to a crisis. As online information diffusion plays a critical role during public crisis events, this paper contributes to both practice and theory by exploring the role of digital influencers and their network geographies in different types of crisis events.
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    Enhancing ERP Responsiveness Through Big Data Technologies: An Empirical Investigation
    (Springer Science and Business Media LLC, 2023-02-18) Bandara, Florie; Jayawickrama, Uchitha; Subasinghage, Maduka; Olan, Femi; Alamoudi, Hawazen; Alharthi, Majed
    Organizations are integrating big data technologies with Enterprise Resource Planning (ERP) systems with an aim to enhance ERP responsiveness (i.e., the ability of the ERP systems to react towards the large volumes of data). Yet, organizations are struggling to manage the integration between the ERP systems and big data technologies, leading to lack of ERP responsiveness. For example, it is difficult to manage large volumes of data collected through big data technologies and to identify and transform the collected data by filtering, aggregating and inferencing through the ERP systems. Building on this motivation, this research examined the factors leading to ERP responsiveness with a focus on big data technologies. The conceptual model which was developed through a systematic literature review was tested using Structural equation modelling (SEM) performed on the survey data collected from 110 industry experts. Our results suggested 12 factors (e.g., big data management and data contextualization) and their relationships which impact on ERP responsiveness. An understanding of the factors which impact on ERP responsiveness contributes to the literature on ERP and big data management as well as offers significant practical implications for ERP and big data management practice.
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    Importance of IT and Role Identities in Information Systems Infusion
    (Springer, ) Hassandoust, Farkhondeh; Techatassanasoontorn, Angsana; Tan, Felix
    Information systems (IS) should be infused into individuals’ work activities for organizations to extract value from these systems. Studies have identified various factors that impact IS infusion, but few have examined the importance of individuals’ identities and the role of contextual factors. Drawing on identity and status characteristics theories, this study conceptualizes individuals’ material identity as IT identity, and role identity as IS infusion role identity and examines their relationships and effects on IS infusion as well as the role status characteristics play in shaping these relationships. The models were evaluated using survey data collected from enterprise systems users. Findings suggest that individuals’ IT identity shape IS infusion role identity, and together, these identities influence their IS infusion. Additionally, work-related and personal characteristics strengthen the relationships between identities and IS infusion. This study highlights the role of individual’s IT and role identities and status characteristics in fostering IS infusion.
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    Market Research and Insight: Past, Present and Future
    (SAGE Publications, 2022-02-22) Yallop, Anca; Baker, Jonathan J; Wardle, Judith
    One hundred years have passed since the founding of the first independent market research firm in the UK in 1921. This important milestone inspired this special issue of the International Journal of Market Research that explores the role and importance of market research through a historical lens. A historical approach enables recognising and (re)framing both academic and practitioner contributions to market research through the years. Knowing the past allows better understanding and appreciation of the present, while simultaneously enabling envisioning of the future. In this introduction, we briefly review the origins and development of market research before introducing the three papers that comprise the special issue.
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    Peering Through the Lens of High-Reliability Theory: A Competencies Driven Security Culture Model of High-Reliability Organisations
    (Wiley, 2023-05-17) Hassandoust, Farkhondeh; Johnston, Allen C
    To improve organisational safety and enhance security efficiency, organisations seek to establish a culture of security that provides a foundation for how employees should approach security. There are several frameworks and models that provide a set of requirements for forming security cultures; however, for many organisations, the requirements of the frameworks are difficult to meet, if not impossible. In this research, we take a different perspective and focus on the core underlying competencies that high-reliability organisations (HROs) have shown to be effective in achieving levels of risk tolerance consistent with the goals of a security culture. In doing so we draw on high-reliability theory to develop a Security Culture Model that explains how a firm's supportive and practical competencies form its organisational security culture. To refine and test the model, we conducted a developmental mixed-method study using interviews and survey data with professional managers involved in the information security (InfoSec) programs within their respective HROs. Our findings emphasise the importance of an organisation's supportive and practical competencies for developing a culture of security. Our results suggest that organisations' security cultures are a product of their InfoSec practices and that organisational mindfulness, top management involvement and organisational structure are key to the development of those practices.
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    Sociomateriality in Action: Theorizing Change in Sociomaterial Practices of Working from Home
    (Springer, 2023-04-04) Waizenegger, Lena; Schaedlich, Kai; Doolin, Bill
    The COVID-19 pandemic has led to an enforced ‘big bang’ adoption of working from home, involving the rapid implementation and diffusion of digital collaboration technologies. This radical shift to enforced working from home led to substantial changes in the practice of work. Using a qualitative research approach and drawing on the interview accounts of 29 knowledge workers required to work from home during the pandemic, the study identified five sociomaterial practices that were significantly disrupted and required reconfiguration of their constitutive social and material elements to renew them. The paper further shows evidence of the ongoing evolution of those sociomaterial practices among the participants, as temporary breakdowns in their performance led to further adjustments and fine-tuning. The study extends the body of knowledge on working from home and provides a fine-grained analysis of specific complexities of sociomaterial practice and change as actors utilize conceptual and contextual sensemaking to perceive and exploit possibilities for action in their unfolding practice of work. Against the backdrop of the increasing adoption of hybrid working in the aftermath of the pandemic, the paper offers four pillars derived from the findings that support the establishment of a conducive working from home environment.
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    The Ethics of Using Generative AI for Qualitative Data Analysis
    (John Wiley & Sons Ltd, 2024-01-21) Davison, Robert M; Chughtai, Hameed; Nielsen, Petter; Marabelli, Marco; Iannacci, Federico; van Offenbeek, Marjolein; Tarafdar, Monideepa; Trenz, Manuel; Techatassanasoontorn, Angsana; Diaz Andrade, Antonio; Panteli, Niki
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    The Importance of Theory at the Information Systems Journal
    (Wiley, 2023-04-12) Diaz Andrade, Antonio; Tarafdar, Monideepa; Davison, Robert M; Hardin, Andrew; Techatassanasoontorn, Angsana; Lowry, Paul Benjamin; Chatterjee, Sutirtha; Schwabe, Gerhard
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    Understanding the Nature of Information Interdependencies and Developing Control Portfolios for Modularized Information Systems Development Projects
    (Elsevier BV, 2024-04-20) Subasinghage, M; Sedera, D; Srivastava, SC
    For better governance, information systems development (ISD) projects are often decomposed ex ante, using client requirements, to create self-contained modules. Following such a modular approach allows independent and efficient structuring of ISD project work. However, given the integrated nature of ISD work, maintaining information flows across the different modules within ISD projects is essential. Through an in-depth examination of six ISD projects, we discover four types of requirements information interdependencies across ISD project modules. Next, we identify appropriate control portfolios for governing the different types of inter-modular requirements information interdependencies. Results indicate that different types of requirements information interdependencies necessitate governance through varying control portfolios. Our study contributes to the ISD literature by identifying the nuanced mechanisms through which requirements information interdependencies could be better governed by applying appropriate control portfolios. Our study also offers significant practical implications for ISD project governance.
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